Dewey Support

Your reading companion — help, answers, and how to reach us.

Frequently Asked Questions

How do I talk to the Virtual Author?

Open a book from your shelf, then tap into the Virtual Author. Choose a guide — the Literary Critic, the Professor, the Friend, or the Editor — and start a conversation about where you are in the book. Every reply is kept spoiler-safe to your reading progress.

How do subscriptions work?

Dewey Premium is an auto-renewing subscription billed through your Apple ID. It renews automatically unless you cancel at least 24 hours before the end of the current period. You can manage or cancel anytime in Settings → Apple ID → Subscriptions on your device.

How do I restore a purchase?

On the Premium screen, tap "Restore purchases." This re-checks your Apple ID for an active subscription.

How do I redeem a code?

Go to Settings inside the app and enter your code in the referral / promo code box.

How do I turn off notifications?

You can turn reading reminders off at any time in the app's settings, or in your device's Settings → Notifications → Dewey.

How do I delete my account?

Go to Settings → Delete Account (also available from your Profile). This permanently removes your account and personal data.

Is my reading data private?

Yes. We do not sell your data. See our Privacy Policy for details on what we collect and how it is used.